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Sunday, October 1, 2017

Smart Homes & Energy Management

In the last two years, energy management has taken a leap. In the past, our engagement with energy usage followed a monthly cadence, leaving us with little opportunity to take action. Like looking in a rear-view mirror, our printed utility bill showed how much energy the entire home consumed for the month prior. Occasionally, this included some generalized energy efficiency tips and basic community comparisons. If the consumer decided to act upon the data provided, the impact was difficult to discern due to all of the factors affecting energy use. In our always-on, always connected world, consumers expect real-time experiences where they can access information from anywhere. Rear-facing, month-old views of energy use are not enough to meet the needs of today’s consumer and not enough to truly change behavior. They want to be empowered to engage and control their energy, resulting in a new relationship with their energy provider. Through these relationships, utilities can engage customers further – providing a pathway where they can not only access real-time information, but also act in real-time.

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